Returns & Exchanges
Returns & Exchanges
If your Wellcostore.com purchase does not meet your satisfaction, you may return it within 45 days of purchase. To return an item (excluding sample products), the item must be new, unused and in its original packaging.
Ways of Return:
1.Bring in Returned Item
If you are not satisfied with the product when you Pick up, you can return it on the spot.Products may be returned to the Wellco Wareouse Showroom .
2.Ship Your Return
If it is necessary to return or exchange due to quality problems, return shipping is free on your 1st return for any order. Please use the shipping label we provide and return within 45 days from the purchase date for a full refund.
If there are other problems other than quality factors, the cost of return and exchange will be borne by you.
How do I make a return?
- Contact our customer service staff by email or FB homepage to apply for return or exchange.
After the application is approved, we will provide you with a return label, you need to print the return label and stick it firmly on the outside of the return package.
- Send to the email office to arrange pickup or drop off at the nearest post office.
NOTE: If you pay for the return, you can use any shipping method you prefer, just make sure it's postmarked no later than 45 days from the date of purchase.
Ship the package to us by USPS, FedEx, or other standard shipping methods to：
Wellco Industries Inc
Attn: Returns
2095 California Avenue, Corona, CA 92881
*The shipping labels we provide are only for you to ship within the United States
Refunds
Once we get the returned items, we will issue the refund within 2 working days. And a notice will be sent as a refund occurs, the refund will return to the original payment method.
